Website Help & Policies

HELP - The site is designed to be user friendly. But, if help is needed:

SPECIFIC HELP TOPICS:

- indicates the "click it!" Help Topic is available without logon

GENERAL HELP GUIDANCE:

Use the website Contact Us feature and select the appropriate addressee from the 'Send To' options.
- Response may be slower but would be sent directly to your e-mail address.
The Site Search feature could also provide helpful direction.
For larger problems or more involved issues, consult the Message Board's Website & Personal Technology Help section.
- Chances are that other residents need help on this same topic and can benefit from reading about your situation and the replies to your post.
- All website volunteers and residents have access to the Message Board, which means you may get quicker -- and more -- responses. You'll be tapping into a larger knowledge base.

WEBSITE POLICIES:

Threatening, abusive, profane, and religion- or political-opinion content will be removed.
For your security, all content (except the home page) is password protected. This means:
- Only identified community residents, with registered accounts, can access site content.
- Your registered member account profile is secure.
- You must not share your login username and password with anyone - including family. All identified community residents are eligible for, and encouraged to obtain, their own registered personal account.
Please be patient.
- Resident website volunteers are dedicated to making the site the best it can be.
- It may take time for volunteers to respond to requests and implement changes.